Our Mission and Values

Our Mission:

“To alleviate the sickness, distress and suffering of refugees and asylum seekers in the Yorkshire and Humberside Region, in particular those suffering from mental health problems or emotional difficulties by providing a range of services including therapeutic interventions, crisis counselling, advocacy and opportunities for social support with the object of improving the life of said persons.”

Our Background

Solace was created in 2004 in response to the growing need for therapeutic support for traumatised refugees who were being dispersed to the Yorkshire and Humber region. Mental health services, nationally and locally have always been very stretched, and trying to meet the needs of this particular group of people was, and still is very challenging. 

Since 2006 Solace has developed wide ranging expertise on how best to improve the wellbeing and mental health of refugees and asylum seekers and we are acknowledged as the leading specialist provider of therapeutic services for refugees regionally. Feedback tells us that our services and support are invaluable, and we make a huge difference to the people we support.

We will do all we can to make our support increasingly available to refugees and asylum seekers, but recognise that reaching more people must not come as a result of watering down the quality of our service.  Demand for our support is growing across the region, and we are guided by the principle that however big or small our services are, they are based on our key aims, meet our objectives and most of all are guided by our ethos and values. 

Our Ethos

We are proud of our organisation and the difference it makes.  We believe we offer something which is unique and effective and although it is inevitable that services will need to be delivered differently across the region, our strength lies in our flexibility to draw on the wide ranging expertise we have developed and our commitment to integrative practice rather than having just one way of doing things.

There are however some things that define what we do, and are essential to any service we deliver.

Our Values

1. Striving for professional excellence and a commitment to finding out what is most helpful therapeutically for refugees and asylum seekers.

2. Compassion and kindness.

3. Keeping the clients at the heart of everything we do.

Strategic Plan

For more information about our work, you can download our strategic plan below.

Download Strategic Plan